if you're the manager of a 5-star hotel DO make sure customer feedback stays flawless by filling out the comment cards yourself, hoping noone will bother opening the envelope!
yeah, i might not be mr. robert simanke who was so kind to fill out the comment card i found in my room at berlin's hotel de rome, but good old robert sure was right about the food being top-notch! best breakfast buffet ever!
and cosily tucked in: the five-minute-egg

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